Accessible communication

Dementia-friendly writing and editing services to help you communicate better with your customers and service users.

Heather of Dementia-Friendly Writing in the office.

More than 900,000 people in the UK are living with dementia. An estimated 70,800 of those are diagnosed under the age of 65.

They are your customers, your colleagues, your stakeholders, your consultees.

People living with dementia often experience symptoms that make it harder to process written information. You can help by making sure that your company’s information and your organization’s documents are written using dementia-friendly principles.

casual image of Heather wearing a blue v-necked top, with blonde bobbed hair and smiling

I’m Heather

and I’m here to help you create content, documents, letters, articles, consultations, and much more that are accessible to all your readers.

We all want our businesses to be as accessible as possible, but it’s not always easy. I’m a linguist and Plain-Language specialist - I established Dementia-Friendly Writing in 2020 to help businesses and organisations communicate better in writing with their customers and service users living with dementia.

I work with businesses, solopreneurs, public sector bodies and third sector organisations.

Ready to empower your readers?

You’re in the right place if you need:

1.

Let’s chat about what you need - writing, editing or training (or all three!)

2.

I’ll work with you to make your information truly dementia-friendly.

3.

Relax, knowing that you’re communicating well and empowering your customers .

Work with me

To find out more about my dementia-friendly writing and editing services, or to book a job, you can contact me using this form. You can also send me a message on any of my social media channels.

Get the new Dementia-Friendly Documents checklist!

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