Accessible Communication

Dementia-friendly writing, editing and training services to help you communicate better with your customers and service users.

Services
Heather wearing a soft green v-necked cardigan with blond short hair and smiling at the camera. In an office setting in front of blurred bookshelves.
desk sitewidth

More than 900,000 people in the UK are living with dementia. An estimated 70,800 of those are diagnosed under the age of 65.

They are your customers, your colleagues, your stakeholders, your consultees.

People living with dementia often experience symptoms that make it harder to process written information. You can help by making sure that your company’s information and your organisation’s documents are written using dementia-friendly principles.

You’re in the right place if you need:

hands typing

Writing

You need a report, an information document or a strategy that’s accessible to people living with dementia. I’ll work with you to create your written information from scratch to make sure that it’s clear and inclusive.

More about writing services
editing

Editing

You already have a written document, a consultation, or an article, but you need a dementia-friendly version. I’ll edit and adapt your existing writing to make sure it’s clear and accessible to your readers.

More about editing services
Heather standing in front of a group providing dementia-friendly writing training.

Training

You’d like a better understanding of how to plan and write dementia-friendly information. I’ll provide bespoke training to you and your team to meet your specific requirements.

More about training

Free resource: the Dementia-Friendly Documents checklist

Creating dementia-friendly documents doesn’t have to be complicated. This free checklist covers the six key areas to get right: planning, layout, fonts and formatting, language, clarity, and feedback. Keep it to hand every time you’re working on a document.
Download your free copy and I’ll also send you occasional tips and updates. You can unsubscribe at any time.

Download the free checklist

I’m Heather

and I’m here to help you create content, documents, letters, articles, consultations, and much more, that are accessible to all your readers.

We all want our businesses to be as accessible as possible, but it’s not always easy. I’m a Chartered Linguist and a Plain-Language editor. I set up Dementia-Friendly Writing in 2020 to help businesses and organisations communicate better in writing with their customers and service users living with dementia.

I work with businesses, solopreneurs, public sector bodies and third sector organisations.

Ready to empower your readers?

Let’s talk!
Image of Heather from Dementia-Friendly Writing in the countryside. She is smiling at the camera with short blonde hair and wearing a blue/green patterned v-necked top.

Contact me

Ready to chat about how we could work together, or have a question? Send me a message using this form and let’s talk.

Name
Email
Message
The form has been submitted successfully. I’ll be in touch soon!
There has been an error while sending the form. Please check all fields and try again.

Scroll to Top